Frequently Asked Questions
Please read our FAQ before sending us a message.
For Orders S$70 and above, free-of-charge.
For Orders below S$70, Normal Delivery by Local Courier Service Provider at S$7/trip.
For more information, kindly read our delivery policy.
Raemedy.com.sg accepts payment by credit or debit card.
You can use any of the following cards:
– American Express
All home delivery orders will be processed and delivered to customers within 4 days (excludes Sunday and Public Holidays) from the date that order is confirmed.
Home delivery orders are delivered anytime between 9am to 10pm.
Yes, is well-protected. To enable you to shop with peace of mind, we have implemented industry-standard measures to protect your information.
If your order has been successfully placed, you will receive an autogenerated email confirmation with your order number, order date, a summary of your order items and a shipping address within minutes.
Please ensure that you have provided us with a valid email address.
If you do not receive your confirmation email within a few minutes of placing the order, please check your spam folder, in case the confirmation email got delivered there instead of your inbox.
Alternatively, you may log in to your account and check under your Orders.
Yes. You will receive an autogenerated email confirmation with the invoice attached.
Send us an email